Refund & Return Policy for The Peptide Glow, LLC

Thank you for shopping with us. We are committed to ensuring your satisfaction and addressing any issues with your purchase. Due to the nature of our products, returns are limited and handled on a case-by-case basis. Please review our return policy below for more details.

We maintain a strict no-return policy for most purchases due to product nature. However, in rare cases where extenuating circumstances apply, such as damaged or defective items, returns may be considered. If you believe your situation warrants a return, please contact our customer service team promptly for assistance.

1. Initiating a Return: To initiate a return, please contact our customer service team to discuss your situation and obtain a return authorization if deemed eligible.
2. Condition Requirements: If a return is approved, the product must be returned in its original condition as received, with all packaging and materials intact.
3. Shipping Costs: Customers are responsible for shipping costs associated with returning the product unless the return is due to a damaged or defective item.

In the event that your order arrives damaged, defective, or otherwise faulty, please contact us immediately. To expedite the resolution process, provide photos and details of the issue. We may offer a replacement or refund based on our assessment.

If a return is approved, refunds will be processed promptly upon receipt and inspection of the returned item. Refunds will be issued via the original payment method.

For any questions or to discuss a potential return, please contact our customer service. We are here to assist you.

Thank you for your understanding and for choosing us.

Sincerely,

The Peptide Glow, LLC team